Reference

How iblbet slot Handles Your Personal Data

Our Privacy Policy explains exactly what personal information we collect when you open an account, deposit via DANA, OVO, GoPay or QRIS, and access the lobby — and…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction data protectedAccount data access on request within 14 daysNo third-party sale of personal data
iblbet slot How iblbet slot Handles Your Personal Data
PRIVACY CONTACT CHANNELS

Reach Our Data Privacy Team Directly

If you have a question about how your personal data is stored, want to request a copy of your account information, or need to correct details linked to your DANA or OVO wallet, our privacy team is available through the channels below. We aim to respond to all data-related requests within 14 calendar days of receipt. Our live chat is open 24 hours a day, seven days a week, and privacy email requests are handled on business days between 08:00 and 22:00 WIB.

Team online

Live Chat — Privacy Requests

Start a chat from any page on iblbet slot and select 'Account & Privacy' from the topic menu. Agents are available 24/7 and can raise a formal data request on your behalf during the session.

Email — Data Access or Deletion

Send your request to our privacy inbox with your registered email address and account ID. We confirm receipt within 24 hours and deliver your data package or deletion confirmation within 14 days.

Account Settings — Update Your Details

Log in, head to Account Settings, then select 'Personal Information'. You can update your name, phone number and linked payment wallet — including GoPay or QRIS references — directly without contacting support.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Our approach to data handling is built around six concrete practices that cover encryption, cookie use, retention periods, third-party sharing, account security and your right to request changes.

End-to-End Encryption

All data transmitted between your device and our servers uses TLS 1.3 encryption. This applies to every login, every deposit instruction sent via DANA or OVO, and every personal detail entered in your account profile.

Cookie Policy — What We Use

We use session cookies to keep you logged in, analytics cookies to understand page load performance, and preference cookies to remember your language setting. We do not use advertising cookies that track you across external websites.

Data Retention Schedule

Account profile data is held for the duration of your active account plus two years after closure. Transaction records — including GoPay and QRIS deposit logs — are retained for five years to satisfy financial record-keeping obligations under applicable rules.

Third-Party Sharing — Strictly Limited

We share data only with payment processors (DANA, OVO, GoPay, QRIS network partners) and identity verification services required to run your account. No personal data is sold or shared with advertisers or data brokers under any circumstance.

Account Security — Two-Factor Verification

We send a one-time code to your registered phone number whenever a new device attempts to log in. This layer of verification means that even if your password is compromised, access to your account remains blocked without the code.

Your Right to Request Changes

You may request a full export of your personal data, ask us to correct inaccurate details, or request account deletion at any time. Submit the request via live chat or email; we complete all actions within 14 calendar days and send written confirmation.

What You Asked About Our Privacy Policy

The questions below are the ones our account holders ask most frequently about data collection, storage and their rights under our Privacy Policy. If your question is not listed here, our live chat team — available around the clock — can give you a direct answer tied to your specific account.

We collect your full name, email address, phone number and date of birth at registration. If you link a payment wallet such as DANA or OVO, we also record the wallet reference number needed to route your transactions correctly.

QRIS scan data is held at session level and not stored long-term on our servers. GoPay transaction references are retained for five years alongside all other deposit and withdrawal records to meet financial record-keeping requirements.

Yes. Email our privacy inbox from your registered address and include your account ID. We will compile and deliver a full data export within 14 calendar days and send a confirmation email once the package is ready for download.

Log in and navigate to Account Settings, then 'Personal Information'. You can update your linked OVO phone number there directly. For security, we send a verification code to both your old and new number before confirming the change.

No. We do not share, sell or rent personal data to advertising networks or data brokers. Data is shared only with payment processors such as DANA, OVO, GoPay and QRIS partners, and identity verification services directly required for your account.

Contact us via live chat and select 'Account & Privacy', or email our privacy inbox with your account ID and a deletion request. We process all deletion requests within 14 calendar days and send written confirmation once complete.

We use session cookies for login continuity, analytics cookies for performance monitoring, and preference cookies for your language setting. You can disable non-essential cookies via your browser settings; session cookies are required for the account to function.